Moving Into a New Apartment

I had a call from a previous customer, David A, saying his son Will had just purchased a new apartment and required the front door lock to be replaced.

One thing to mention: it really gives me a buzz when customers recommend or reuse IMA Locksmith. The price was discussed prior to my arrival, so there was no confusion about what Will had to pay.

On arrival I replaced the front entry door's rim cylinder and supplied 3 new keys as requested. Will then mentioned that the metal framed balcony door was sticking and its lock was stiff to turn.

As part of my service I offer free security assessments, so we discussed Will's options. The balcony door had an old contractor's type cylinder with no security features whatsoever. I replaced it with an anti-snap euro style thumb turn, then stripped the door mechanism and gave it a service, free of charge.

All the work was completed and another very satisfied customer has an apartment with proper security. All parts come with the IMA Locksmith 18 month warranty.