About
About IMA Locksmith
IMA Locksmith is one man: me, Richard Cullin. One van, one standard of work, and more than a decade of locks behind it.
Value. Integrity. Service.
Those three words have been on everything I do since day one, and they are not decoration. Value means a fair price agreed before I start, free quotes and no call out fee. Integrity means if a lock can be serviced instead of replaced, I service it and you pay less. Service means I answer the phone at 3am and turn up when I say I will.
I have spent more than a decade in this trade, serving residential and commercial customers throughout Southampton and all the SO postcodes. Every Google review this business has received is five stars, and Checkatrade scores me 9.92 out of 10 across 205 vetted jobs, which tells you more than a number of years ever could. Non-destructive entry is always the first approach at your property. Using specialised picking tools rather than a drill is the difference between a locksmith and someone with a toolbox.
What I do, day in, day out
- Non-destructive gain entry, including uPVC doors
- Broken and snapped key removal
- Lock replacements and upgrades, anti-snap as standard
- uPVC window locks and door realignment
- Gearbox and multipoint mechanism replacement
- Key cutting at your door, cut and tested on site
- Smart locks, key safes and digital entry
- Free home security surveys
- DBS checked
- Checkatrade approved, 9.92/10 from 205 reviews
- £5 million public liability insurance
- 18 month warranty on all parts fitted
- 10 year warranty on APECS AP locks
- Ultion £2,000 guarantee on Ultion locks
Why one man beats a call centre
The person you book is the person who turns up
With a national franchise you speak to a booking desk, get quoted a rate that grows legs, and wait for whichever subcontractor is free. With IMA Locksmith the man on the phone, the man on the job and the name on the warranty are all the same person.
That is why the reviews name me rather than a company. Read through them on Checkatrade or Google and you will see the same things repeated: arrived fast, priced straight, no damage, tidy work.
Moving into a new home?
Police, insurers and I all give the same advice: change the locks. You never know who kept a key. It is quick, affordable, and I can upgrade you to insurance approved British Standard locks at the same time.
53 reviews, every one of them 5 stars, and every one answered personally by Richard.
Read them on Google
205 vetted reviews. 10 out of 10 for communication.
See my Checkatrade profile“Absolutely fantastic service, I cannot recommend Richard highly enough.”
“Excellent service, not only was a new lock installed... door closes better than ever.”
One more thing
Cat rescue service included
A customer on holiday once called because the cat sitter had lost the key and the cat was getting hungrier by the hour. Non-destructive entry, one relieved cat. The full story is on the blog.
Need a locksmith you can name?
Call me directly for a straight answer and a fair price. If I am mid-job, leave a message and I will call you back as soon as my hands are free.
07591 021444